Mobile Communication

As a recognised dealer on the Business Mobile program, Albion Business has direct contact with the commercial support team at EE, Vodafone and 02

As a recognised dealer on the Business Mobile program, Albion Business has direct contact with the commercial support team at EE, Vodafone, O2 and Gamma.

What’s different about Albion Business compared to other third parties is that we do not have any Terms and Conditions that bind you to us, the only contract you’ll sign is with the network direct.

Albion Business will require full access of your account to deal with and provide:

Dedicated Account Manager

You will receive a dedicated Account Manager who will be responsible for the overall provision of the mobile communication of your business with Albion Business and your network provider. We will ensure that a dedicated Account Manager within our company is appointed to assist with account maintenance on your behalf. We also have a dedicated Service and Support team to assist you with any needs you may have.

Monthly Billing Review Service

As part of our outstanding, personal customer service we provide our customers with monthly billing reviews. These billing reviews are produced within 48 hours working hours of your bill date. They provide clear and concise analysis of your bill for the month, they highlight anomalies and provide the basis of any recommendation we advise to you.

The billing review can be tailored as per your requirements, we are able to provide cost centre analysis. Depending on the network capability of billing data we provide interactive and responsive Excel pivot table analysis.

This service is free of charge and provided as standard.

Handset replacements

Replacements will be organised within 24 hours by an Albion representative and delivered to any registered UK address generally by the next day, this is subject to Network standard terms and conditions.

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